Becoming an Expert
By Mark Inboden
Last June, I wrote a post about continuous learning and being an expert. In the post, I referenced the common abstract that it takes 10,000 hours, or repetitions, to become an expert in one's field. I do agree with this construct to a large extent, but I recently listened to a podcast by Chris Dorris of MTT Performance that really resonated with me. His take is that it can happen more quickly if you believe it can.
In summary, Chris contends that becoming an expert is not something that is bestowed upon you, but that you become one when you chose to be one. When we hire an employee at UCEC, we hire people with this mindset. Our craftsmen are continually earning their “expertise” through every panel they build. We, as a company, have chosen to be the “experts” in providing the highest quality electrical control panels. We have adopted the mantra of "UCEC Built" (@UCECBuilt ). UCEC has chosen to become experts in meeting and exceeding your expectations in quality and price. Our people truly believe they are experts, and you will too.
Take three minutes and thirty seconds to listen to the podcast...it is time well spent.
Mark is President and CEO of UCEC.
More Leadership Posts from UCEC
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Last Saturday morning as I waited in the lobby of my hotel in California, something very small moving on the floor caught my eye. It was an ant, and the ant seemed to be “trapped” on a 12-inch-square light-colored tile.
In October, UCEC will celebrate its 60th anniversary.
From the beginning, the founder of UCEC, Howard Lacy, felt that he could make a better control panel at a better value than the control panels he was purchasing from others. My father-in-law, Chris Kitsos, took this concept beyond the municipal markets, and provided even better control panels and customer service to the private industry. It is amazing to think about how far UCEC and industrial control panels have come since 1958. We can all be proud of the role UCEC has played as a leader in our industry.